Missing item from order / order incomplete

Article author
Lauren Eddy
  • Updated

Kit parts are sometimes packaged within another part.

Before contacting support please open all the included parts and verify that the missing part is not packed within another part.
If you have already done so and have verified that the part is missing please send us an email with the following order information 

Website, store name :
Order number:
Current Mailing address:
Phone number:
Once we have this information, we will get back to you regarding your missing items.

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